Privacy Collection Statement

M.I.C. Distributors a div of Brandcorp (Pty) Ltd. collects personal information about you from our websites including www.maxwellandwilliams.co.za, any or our related websites, mobile application and social media pages (each a “Website”), and as provided by you by any other means, including either physically or electronically. Occasionally, we collect personal information from social media sites and from commercial data providers, referral agents and other data providers who obtained your personal information from third party sources who hold your consent to disclose your personal information to us, or who have otherwise disclosed your personal information to us in circumstances where it is lawful to do so. If you are a business we trade with, personal information is collected in order to carry on our trading relationship with you.

Personal information is otherwise collected in order to provide you with newsletters (including electronic newsletters), respond to inquiries, maintain our relationship with you, provide you with certain content, products and services and, unless you opt-out or unsubscribe, to contact you in the future with information on products and services and to provide you with marketing materials via any medium including mail, telephone and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) or any other form of electronic, emerging, digital or conventional communications channel whether existing now or in the future. Our Websites may also collect and use passively collected anonymous or personal information, or personal information from various third party sources, and may combine this anonymous information or personal information with other personal information collected from you, to provide better service to Website users, customise Websites based on your preferences, to provide you with relevant advertising when you use our Websites or third party websites, to compile and analyse statistics and trends, and otherwise administer and improve our Websites for your use.

For the purposes described above, your information may be shared with our group companies (and their directors, servants and agents), promotional partners and retailers, and other trusted third parties including service providers engaged by us to perform a variety of functions including legal and accounting services, data storage, fulfilling orders, processing payments, assisting with promotions and providing technical services. Such group companies and third parties may be located in South Africa or overseas. Failure to provide personal information may result in us being unable to carry on our trading relationship with you or provide you with certain content, products or services. Our Privacy Policy contains information about how you can access and correct your personal information, how you can lodge a complaint regarding the handling of your personal information and how we will handle any complaint. You may contact our privacy officer with any queries via email: admin@micsa.co.za or telephone: +27 11 494 6540.

Privacy Policy

M.I.C Distributors a div of Brandcorp (Pty) Ltd (We/we or Our/our or Us/us) is committed to respecting the privacy of your personal information.

As we do not sell our products directly to the public, we spend most of our time interacting with other businesses rather than individuals. However, there are some situations where we may interact with individuals and collect personal information.

This Privacy Policy explains our policy for dealing with personal information that we collect through the following channels (Collection Channels):

  • our online properties (each a “Website”), including:
    • our websites, including but not limited to www.maxwellandwilliams.co.za;
    • any of our related websites, social media pages, intranet or mobile applications;
  • any other means through which you provide personal information to us, including either physically or electronically;
  • any other means through which we lawfully collect personal information about you.

You may contact us with any queries you may have about this Privacy Policy or your personal information by contacting us via e-mail admin@micsa.co.za or telephone: +27 11 494 6540.

Problems or queries

If you have any questions about our Privacy Policy, or any problems or complaints about how we have collected, used, stored, handled and/or disclosed your personal information, please contact our privacy officer via one of the following channels:

M.I.C. Distributors a div of Brandcorp (Pty) Ltd.
Tel: (011) 494-6540
E-mail: admin@micsa.co.za

Please allow 30 days for this request to be processed. If you do not receive a satisfactory response to your query, problem or complaint within 30 days, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner via the contact details listed at http://www.oaic.gov.au/about-us/contact-us-page.

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